I purchased a Palm Pre (GSM quad band 850,900,1800,1900and HSDPA 850,1900,2100) on the belief that it was going to work on the Skinny XT network. I find that I get very limited reception (2 bars) and wonder if I am only getting the in-fill 2100 band and not the 850 band. Is it possible that the850 band is not enabled? I know that the IMEI number check says that the phone will not work on the skinny network, but is that test/check infallible? Getting this to workwould be great. Contacts moved easily to new Palm.
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Palm Pre appears to fill XT network credentials, but only limited reception.
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Customer Survey Text
OK, egg on face severely here - if you are trying to answer our survey text then you will see we have a technical issue with sending replies. Ouch - we'll get that sorted and then maybe try again!!!
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Motorola Atrix 2 on Skinny - Need help with data connection...
Hi all, I have a Telecom Motorola Atrix 2, which I am using with Skinny now. Tried to change APN setting as per Skinny website but not able to get Data working. Anyone know any other tricks that might work? Cheers. Regards, Jimmy
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Increase to $4 plan data and calling
Skinny has increased data and minutes on its $4 plans, and its fantastic!
I'm at work so can't post details or link but thought I'd give heads up for people to check out their pricing page.
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A matter of performance
My daughter has had two, late model mobile phones over the past couple of years, namely an Ideos U8150 and a Motorola Defy +.The Ideos previously worked perfectly fine (voice, TXT and data) over the 2 Degrees and TNZ XT networks, but had (still does) reception problems when she switched to Skinny when it became available.My understanding is that Skinny essentially is a 'pricing model' that runs over the XT network, so why the poor signal coverage?We ran the phone's IMEI numbers through the compatability databases - XT said it was 'probably compatable', whilst the Skinny site at first (couple weeks ago) said ok, but now lists it as incompatible .... Skinny offer this as a reason for the poor reception in many areas. My questions are -1: Is Skinny and TNZ's XT really exactly the same network?2: If it is, are Skinny SIM cards/numbers being 'throttled" or "shunted" within or to a special space (viz. lower performance) on the network to reflect the lower cost?3: Would telcos really manipulate their services or SIMS for phones that they themselves don't sell? Thanks.
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Short Codes available on Skinny
Hi A list of short codes that work with Skinny has been added to the website here http://www.skinny.co.nz/1948_EN-Skinny_Pricing-Standard_Rates.htm It is at the bottom of the page under Other Charges. This will be updated as more suppliers are brought on board. cheers Paul.
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Skinny Mobile Intenet
I see Skinny is selling USB stick but how can we purchase data and how much is the data. I want to more from 2Degree to Skinny re the mobile broadband Cheers I love Skinny
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Skinny nano sim card for iphone 5?
Wondering if Skinny will have these new sims available at launch?
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Help: Skinny internet occasionally stops working until iPhone is reset
I have an iPhone 4 and my girlfriend has a 4S. We've got the latest carrier settings, good 3G reception, and the majority of the time internet works great.However, every few days or so, 3G internet will completely stop working for one of us. The only way to fix it is to turn airplane mode on and off again, or reboot the phone. Then it will immediately start to work again. When it's not working, reception is still great and the 3G symbol still shows in the status bar - phone calls and regular txt messages all work. However, data networking requests all immediately fail. Loading a webpage in a browser tells you that the site is unreachable, and no iMessages can be sent or received. It's almost as if the data network has kicked the phone off the network, but re-establishing a connection from scratch fixes it.I was previously on Telecom and 2degrees and this never happened. I know Skinny piggybacks off the Telecom cellular network, but as I understand they're using separate networking systems on the back-end. It's highly annoying when you realise you haven't been receiving iMessages for hours with no indication that anything was wrong. I've been with Skinny since they launched, and was hoping this was a tech issue that would eventually be resolved, but I'm thinking about switching providers if I can't find a resolution.Is anyone else experiencing this, or can someone from Skinny please comment?Thanks!
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Help! unable to send SMS on Sony Erissson J108a!
Hi, Just bought a Skinny SIM yesterday and successfully ported my old VFNZ number across today. Successfuly sign up online and got one free week of loose lips. Able to make calls, surf the net, receive text but unable to reply or send text. Check text message setting and the service centre = +64204864236, SMS access = circuit switched, Email gateway = not set. Check text message balance @ *888# and see that I still have 100 NZ text left.Not sure what is wrong here? Anyone able to help?
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Been using a skinny phone since Jan but they want $30 to unlock
Hi,A while back, shortly after skinny launched, but I can't remember exactly when, I purchased a Skinny phone from Dick Smith. Admittedly it is just for emergency purposes for when I travel outside the 2degrees coverage area. The box came with the phone (U2800) and the SIM - this is the only skinny SIM that we have and the phone and the SIM were purchased at the same time.After you have had the phone for 9 months you are supposed to be able to unlock the phone for free. I wanted to do this so that I could use a local SIM when I travel to Australia next week. When I login to the Skinny website I can see that I was making calls in January of this year, but it won't let me unlock the phone for free.I called Skinny support and was basically told that the online tool was correct. He could see that I had made calls in January, but said that it could be from a different phone, and he couldn't see that the phone that I wanted to unlock was the one I used the SIM in. I told him that I had the box with both the SIM number and IEMI number on them which shows that I bought the SIM and the phone at the same time, and that I could email a photo if he liked.He said that he would see what he could do and ring me back. Still waiting (about 3 hours later) for the call back.Anyone else had unlocking issues with Skinny?
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New add-ons? Extra mins and texts
I was just perusing the skinny website and see add-on minutes and texts, not just additional data. This must be new. I can see that for a shrewd customer there's some value to be had.
http://skinny.co.nz/2377_EN-Skinny_Pricing-Add-ons.htm
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Dual Sim Mobile for Skinny & Vodafone?
Can anyone help please?I am having difficulty finding a dual Sim mobile telephone which will work properly with 1 x Skinny Sim (think it is 2100 htz on 3g)+1 x Vodafone standard prepay sim (think it is 850 htz and 2g?)Preferable would be a fairly basic phone with a camera of at least 1.3mp and a long standby if possible.A bonus would also be a flip fone or phone with cover but this is not essential.Anyone know a good store where these are available in North Shore or Auckland?Any suggestions welcomeThanks
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NZ/International data question
What is the standard rate for international data, such as visiting USA websites? I assume NZ national data is only for websites/IP addresses in New Zealand and doesn't count visiting overseas websites?
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Any progress with ASB Netcode?
In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?
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$50 for $100 skinny credit
http://www.grabone.co.nz/home/skinny-mobile/Update: other deals too!$50 for $100 credit$20 for $40 credit$99 for 7.2mbps USB Modem (worth $49) with $100 credit $149 for Nokia C2-01 (worth $69) with $160 credit$199 for Nokia X3 (worth $99) with $210 credit$209 for Huawei Sonic (worth $139) with $210 credit
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How do I know when my prepay balance expires??
With my 2D and Telecom SIMs i see this when I log into my account but can't seem to see this anywhere in Skinny.Am I missing something??TIA
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Skinny down again?
I am new to Skinny as at today. Put in the Sim and everything was working, they even ported my number hop smart. However since about 8pm I've been unable to send text messages (receiving is fine) and cannot use data. I have over 600MB balance of data, tons of minutes etc etc. Phone is Galaxy Note II.Their incident tool doesn't seem to be working either and can't phone them as it's out of hours. What do others do to alert them to a potential outage?Anyone else noticed anything tonight?Thanks.
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Skinny down second night in a row
I don't envy those engineers right now, hope they bed it down before the Christmas rush!
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New mobile website + Rollover mins/data/text
I notice a new mobile website when I log in to check my usage this morning. And my remaining minutes data and texts have rolled forward also. Nice early Xmas present. Thanks Skinny
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